Product Warranty
At DJO, our return policy is consistent with industry standards, with some products enjoying
extended guarantees. Our custom-made Defiance brace comes with a limited lifetime warranty,
while other rigid braces carry a one-year warranty.
Our products have a limited warranty from the date of purchase (see table below) against
defects in materials and workmanship. Normal wear and tear during the usage of a product is not
considered a defect.
| PRODUCT FAMILY |
DON JOY |
PROCARE |
AIRCAST |
| RIGID BRACING |
| Armor, Legend and 4Titude |
12 months |
N/A |
N/A |
| Associated soft goods* |
6 months |
N/A |
N/A |
| SOFT GOODS |
| Elastic |
6 months |
6 months |
6 months |
| Walker Boots |
6 months |
6 months |
6 months |
| Neoprene/Drytex |
6 months |
6 months |
6 months |
| Post-Op Bracing |
6 months |
6 months |
6 months |
| Cold Therapy |
3 months |
N/A |
3 months |
| SOFT GOODS | DEFIANCE |
| Frame & Hinge |
Lifetime |
N/A |
N/A |
| Associated soft goods* |
6 months |
N/A |
N/A |
| * Soft goods accessores for rigid and functional bracing requested beyond the 6 month warranty will be sold separately. |
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